Working at Equanet

Our Values

Underpinning Dixons Retail's Core Purpose - Bringing Life To Technology - are core values, which have been developed for our customers and for our colleagues.

We promote values that represent our customers' experience when they come to our stores, shop online with us, are visited by one of our engineers, book our home delivery service, or contact us for support. We aspire to have our customers know and say the following about us:

• They're interested in working out what's right for me
• It's an exciting place to be and easy to shop
• I can get what I want when I want it
• The prices are good
• They make things work and keep them working
• They deal with queries/complaints brilliantly

For our colleagues, we believe there are four core values that constitute who we are, as individuals and as a team:

• We love to make our customers happy
• We know our stuff
• We love to work here
• We deliver

Diversity

Our pledge is that no individual will be discriminated against on the basis of age, gender, sexual orientation, nationality, ethnic origin, religious beliefs, disability, or for any other reason. Our motto is "We reward talent, we value diversity."

Supportive policies on health and safety, training and development and equality are all key strands of our workplace remit. Our employees are encouraged to work within our values, creating a working environment in which respect for each other, customers and suppliers is paramount.

We set the Group's strategy to improve service and opportunities for disabled customers and employees.  We monitor and communicate diversity best practice throughout the Group.