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Solutions: Design Implement Support

Our approach to tailored IT Solutions & Services

We all know the demands on businesses and organisations are ever increasing. Pressures to make cost savings, improve performance and manage the environmental impact from everything we do. The need for tighter security and business continuity measures increase as technology advances and mobility and flexibility demands grow.

Equanet understand this and work with customers to help them define IT solutions and strategies to enable them to maintain their competitive edge. Whether we start with an audit, assessment or provision of product to extend existing infrastructure, what we offer will be bespoke and right for you.

Equanet Benefits

We tailor what we do to meet the needs of our customers. We seek to understand their business issues and provide them with a solution that's right for them. Whether we start with an audit, assessment or provision of product to extend exisiting infastructure, what we offer will be bespoke and right for you.

1. Design & Assess

The starting point for any solution - assess and design. With close engagement and strong working relationship providing agnostic, innovative and detailed advice,architecture and consultancy.

Technology Consulting
Equanet can help organisations plan for immediate and future requirements. Our consulting services identify business drivers and objectives and then align current and future state technology to these through the enhancement of the IT strategy.

Business Architecture
Equanet can design infrastructures for organisations of all sizes to meet the demands of the business now and in the future.

Technology Audit & Assessment
Equanet provides a range of services to help customers ascertain exactly where their IT infrastructure is at. These services can be undertaken as part of a wider strategy review or as simple stand-alone services with a consultative, documented output of current state and recommended
next steps.

 

2. Deploy & Implement

The ‘doing’ phase. This may encompass one of many areas from simple engineering to complex datacentre implementations using both on-site and cloud strategies to facilitate a ‘hybrid’ approach.

Logistics
Equanet has built an enviable reputation for delivering a multitude of services above and beyond customers’ expectations. Our logistics, project management and inherent knowledge of all things technical in the business arena coupled with our constant cycle of process improvement bring
together a service that is second to none.

Technology Build
All architectures and designs need excellent resources to bring them to a reliable functioning state. Equanet employ and have access to some of the best skills within the UK IT industry.

Cloud
Increasingly cloud technology is penetrating the business space and brings with it many advantages as well as potential disadvantages. Equanet has been at the forefront of cloud technologies since their inception. This experience allows us to take customers on the cloud journey safely and only where appropriate.

3. Support

Tailored to the specific solution. Equanet provide all levels of support from break-fix through to fully managed services. Levels of support can be bespoke to customer requirements and cover all technologies within the Equanet portfolio.

Maintenance
Equanet provides a full range of maintenance services for everything we sell through our own engineering resource, partners and vendors – all from a single point of contact.

For the latest advice about our full Maintenance Services contact 0161 447 3810 or email [email protected]

Support
Operating 24/7, 365, Equanet’s Network Operations Centre service desk provides first, second and third line technical support with escalation to vendors for all technologies within the Equanet portfolio.

Outsource
Equanet provide a number of outsource models from hosted, fully remote, on-site and hybrid along with out-task and breakfix options. The traditional benefits of lower cost, improved service and access to higher levels of expertise are coupled with an individual approach driving an experience for each customer that is bespoke to them.







Browse our showcase of excellent customer case studies to see how Equanet have helped  other businesses and organisations overcome their technology issues - allowing them to focus on their business.

 
 

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